Frequently Asked Questions
Everything you need to know about your Zulay Kitchen experience.
What is the Zulay Kitchen Lifetime Guarantee?
We stand by our products 100%. If you are ever unhappy with your kitchen tool, we will replace it or provide a full refund, no questions asked, for the lifetime of the product.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the United States. Expedited shipping options are available at checkout if you need your kitchen gadgets sooner.
Are your products BPA-free and food-safe?
Yes, all Zulay Kitchen products are made from high-quality, food-grade materials that are BPA-free and rigorously tested to ensure they meet safety standards for your home.
What is your return policy?
We offer a 90-day window for standard returns if you change your mind. However, our Lifetime Guarantee also covers any functional issues or dissatisfaction beyond that period.
Are your kitchen tools dishwasher safe?
Most of our products, including our milk frothers (whisk head) and silicone utensils, are dishwasher safe. However, we recommend hand-washing certain items like wooden-handled tools to preserve their longevity.
Do you offer international shipping?
Currently, we primarily ship within the United States. Please check our shipping page for the most up-to-date information regarding international availability and rates.